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Operations management is a location of management worried about designing and managing the process of production and redesigning organisation operations in the production of items or services. It involves the responsibility of ensuring that organisation operations are effective in regards to using as few resources as required and efficient in terms of meeting customer requirements.

It is concerned with managing a whole production system which is the process that converts inputs (throughs raw materials, labor, and energy) into outputs (in the form of goods and/or services), as an asset or provides a product and services. Operations produce products, handle quality and creates service. Operation management covers sectors like banking systems, healthcare facilities, companies, dealing with providers, consumers, and using innovation. Operations is among the significant functions in a company in addition to supply chains, marketing, finance and human resources. The operations function needs management of both the tactical and day-to-day production of goods and services.